If you require a companion to facilitate your visit to the cinema, ODEON participates in a scheme where people with disabilities can obtain one free ticket for a person accompanying them to the cinema.
In addition, ODEON is proud to be part of The Cinema Exhibitors' Association (CEA) Card scheme, a national concessionary card developed by the Cinema Exhibitors’ Association for UK cinemas. If you have a CEA Card, you can register your card within the Accessibility section of "My Details" of your ODEON Première Club or “My ODEON” online profile and every time you book, our website will automatically ask you if you need the free companion ticket.
Alternatively, if you do not have a CEA card, have a large/complicated booking, require more than one companion on your visit or you need some assistance please contact our “Disability and Accessibility Helpline” or simply speak to one of our Team Members at the cinema Box Office.
For more information about the CEA Card, please visit the CEA site or give them a call on 0845 123 1292 (0845 123 1297 for minicom/textphone).
If you have a guide or other assistance dog which you require to accompany you to the cinema, please let one of team know so they can advise you on our policies.
Disability & Accessibility Helpline
Our agents are available to help Monday to Saturday 9am to 6pm and Sunday between 10am and 5pm.
Phone: 0800 138 3315
Textphone: 18001 0808 1560 609
Alternatively you can send us a message via our Contact Us form.