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If you have a question you will be able to find most answers in our FAQ , however if you simply want to give us feedback from a recent visit please fill in our Guest Feedback Form.


Booking Queries

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As film lovers, we know just how exciting the run up to a big release can be and always put details of our films and screening times online as soon as we have them. This means you can usually book tickets for the following week from Tuesday afternoon or if there is a Bank Holiday, then Wednesday afternoon.

On the other hand, if we expect a film to be a super smash-hit blockbuster, we may start selling tickets a few weeks before its release. Want to be first in line? Sign up to receive inspiring film updates from us by email.

If you have been given the confirmation number, your booking will have been processed by ODEON and as per our Terms & Conditions, tickets are not exchangeable or refundable.

You’ve booked your tickets, but now more friends want to join the fun? No problem! As long as the seats are available, just find your screening online and select the seats you want to add to your booking.

And if your original booking didn’t include a seat number? Even better! That mean’s it’s an unallocated screening. Simply make a second booking for your extra seats, and when you get to the screen, you’ll be able to sit where you like and float up, up and away together.


Still can't find an answer to your question?

  

 

Ideal for a quick query & pretty much anything else!

 

Perfect for non urgent questions

Advisors are available to answer queries between:

Monday - Thursday
9am - 6pm

Friday, Saturday
9am - 7pm

Sunday
10am - 5pm