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Cookie Policy

COOKIE POLICY (UK)

This Cookies Policy was last updated May 2018.

 

Information about our use of Cookies

 

Introduction

1.         Please ensure that you read this Cookies Policy in conjunction with our Privacy Policy, as that contains details about what we mean by ‘ODEON’ as well as other capitalised terms. It also provides further important information in respect of the use of your Personal Information by ODEON. Our Privacy Policy is available at ODEON.co.uk/privacy-and-legal.

2.         ODEON uses information collected using cookies and web beacons to help us analyse, develop, manage, provide and market our goods, services and our communications to you. Certain third parties use cookies and web beacons for similar purposes for their benefit.

3.         It is important that you read this Cookies Policy as well as our Privacy Policy, as by continuing to use the respective Website or Mobile App, you are agreeing to the use of cookies in respect of such service. Except in respect of strictly necessary cookies (which are used for our legitimate interest to provide the functionality of the respective Website or Mobile App), you can withdraw your consent to cookies at any time (by using browser settings or the Google Analytics link, as applicable, as referred to in this Cookies Policy), even if you have previously consented.

4.         A "cookie" is a small piece of information placed on your device via your web browser. "Session cookies" are temporary cookies which remain on the cookie file of your browser until you leave a website. "Persistent cookies" remain in the cookie file of your browser for much longer (how long will depend on the lifetime of the specific cookie). The "help" button on the menu bar of most web browsers, will tell you how to prevent your browser from accepting new cookies, how to have the browser tell you when you receive a new cookie, and how to disable cookies. To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, you can visit the third party website: www.allaboutcookies.org

5.         A web beacon is a tiny transparent graphic image, often no larger than 1 pixel x 1 pixel, that is placed on a website or in an e-mail and used to collect information, often in conjunction with a cookie.

 

ODEON cookies

6.         ODEON uses session cookies on the Website, Mobile Apps and ODEON Social Media to enhance our visitors' experience of the Website, Mobile Apps and ODEON Social Media, and to provide certain facilities on the Website, Mobile Apps and ODEON Social Media. For example, session cookies allow you to carry information across pages of the Website, Mobile Apps and ODEON Social Media when booking a ticket, and avoid you having to re-enter information. We use session cookies to collect information about your device including its IP address (a unique identifier of your device), operating system and browser type. This helps us ensure that content from the Website, Mobile Apps and ODEON Social Media is presented in the most effective manner for you and your device. We also collect information about browsing actions and patterns.

7.         We may ask you whether you wish us to provide certain facilities which require the use of a persistent cookie. For example, if you want us to recognise your device and pre-fill some of your log in details to save you time, we use a persistent cookie to do this.

8.         If you choose to disable ODEON cookies, you will still be able to view the Website, Mobile Apps or ODEON Social Media, but you may not benefit from all the Website, Mobile Apps and ODEON Social Media features on your visits.

 

Third party cookies and advertising

9.         The advertisements on the Website and Mobile Apps are mainly film-related advertising campaigns from our film licensing partners. ODEON uses third party cookies to monitor, track, report on, and optimise the performance of such advertising.

10.        Cookies can tell us if you have seen a specific advert and whether you have made a booking on our websites after seeing one of these adverts. This allows us to measure the effectiveness of our online advertising campaigns and control the number of times you are shown an advert. ODEON may ask or allow third parties to place third party cookies on our Website and Mobile Apps to monitor, track, report on and optimise the performance of online advertising placed on other third party websites by ODEON or other third parties, e.g. measuring click throughs and bookings from these adverts. ODEON does not control these third party cookies.

11.        ODEON may ask or allow third parties to collect statistical data about the Website, Mobile Apps and ODEON Social Media (e.g. for evaluating usage of the Website, Mobile Apps and ODEON Social Media, compiling reports on website activity and providing other services relating to website activity and internet usage), and this may involve the use of a third party cookie. ODEON does not control these third party cookies.

12.        You can disable third party cookies if you wish. However, you should read the cookie policy of the relevant third party, in particular, to find out how to do this.

 

Mobile Apps

13.        The Mobile Apps use "remember me" functionality, so that when you use a Mobile App, it remembers your details which are held on your device. This means that you do not need to login, if you are an ODEON Première Club member, each time you access a Mobile App or insert your details if you have bought tickets from us before via the Mobile App. If you do not want ODEON to use this functionality, please alter your settings on your device for the Mobile App. If you are not sure how to do this, please refer to the help section on your device.

 

Web beacons on the Website, Mobile App and in ODEON's email marketing messages

14.        The Website, Mobile Apps, ODEON Social Media and email marketing messages from ODEON may contain web beacons, and we use them in conjunction with ODEON cookies and third party cookies to collect information. For example, ODEON may use web beacons to do the following: count the number of visitors to the Website, Mobile Apps and ODEON Social Media; establish levels of interest in particular items or aspects of the Website, Mobile Apps and ODEON Social Media; determine whether you have acted on an email or clicked on a link (e.g. where this is a condition of entering a competition); compile aggregated statistics on how successful a specific marketing campaign or a competition has been; assess whether advertisements or competitions result in purchases being made; or understand how popular a particular film or screening is, and how interest levels vary between particular ODEON cinemas.

15.        Web beacons do not store additional information on your device, but by communicating with cookies on your device, they can provide us with Personal Information (e.g. when you have opened an email marketing message from us). If you object to web beacons, we recommend you follow the instructions for deleting and disabling cookies set out above.

 

Google Analytics

16.        The Website, Mobile Apps and ODEON Social Media use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses 'cookies', which are text files placed on your device, to help the website analyse how users use the website. The information generated by the cookie about your use of the Website, Mobile Apps and ODEON Social Media (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, Mobile Apps and ODEON Social Media, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using the Website, Mobile Apps or ODEON Social Media, you agree to the processing of data about you, by Google, in the manner and for the purposes set out above. To opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout 

 

Selligent

17.        The Website, Mobile Apps and ODEON Social Media use a web analytics service (“Selligent Service”) provided by Selligent SA (“Selligent”). It uses cookies to collect IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken, and dates and times of activity. Such cookies are used to provide details of usage patterns. We also use the Selligent Service, to present you with personalised content and film information (this personalisation is undertaken by using information which we obtain from you, including your purchase history with us, as well as the browsing data which you share with us). Selligent may link certain data elements which have been collected through automated means, such as your browser information, with other information which Selligent has obtained about you. Selligent may also use third party analytics tools that collect information about visitor traffic on the website or apps. Selligent may collect information about your online activities, over time and across third-party websites. For further details in respect of Selligent’s privacy policy, please see http://www.selligent.com/privacy-policy-europe  

 

Social Media Plug-ins – including Facebook, Instagram, YouTube and Twitter

18.        The Website, Mobile Apps and ODEON Social Media use social media cookies for advertising, recommendations, insights, analytics, research and measurement. Social media cookies receive information when you visit those sites and apps, including device information and information about your activity, without any further action from you. This occurs whether or not you have a social media account or are logged in. We may for example, have videos on such sites and apps which collect such information. We also have advertising on our social media corporate websites, which collect user information about click-throughs and purchase activities, to assist us with marketing and advertising insights, which allows us to continually improve our offerings and services. Such information helps us to also provide personalised information to users, by using such social media account related information. For further details in respect of such activities, as well as the respective third party social media privacy policies, please see the details provided in the table below.

 

Further information about cookies

19.        The table and details below, provide further details in respect of the cookies which we use and why:

 

Strictly Necessary These Cookies are used make the website work better and to manage performance and core visitor activities
Cookie Name Further details in respect of Cookie IDs What it is and why we use it Links to information about the third parties whose cookies we use
Cookie notice ODEON use these Cookies to remember when you have been presented with our Cookie notice.
Login, Booking PHPSESSID ODEON Use these Cookies to maintain information based on your activity on our websites, for example when you log in to My ODEON and remembering your booking information between pages.
Load Balancing SERVERID ODEON use these Cookies to maintain site performance for our visitors. We do this by spreading the visitors across our servers, this is known as load balancing.
Analytical/Performance These Cookies are used to monitor and analyse our websites, visitor sources and activity.
Cookie Name Further details in respect of Cookie IDs What it is and why we use it Links to information about the third parties whose cookies we use
Google Analytics _Utma, _utmb, _utmc, _utmv, _ga, _gid ODEON and Google use these Cookies to track your visit behaviour and measure site performance. ODEON send data to the Google Analytics platform. We also use this to track you across devices and marketing channels. Full information about Google analytics can be found here - google-analytics.com google.com
google-analytics.com
OpenX OAID ODEON and OpenX use these Cookies so that we can run, track and analyse our websites advertising content. ODEON do not pass your information directly to any advertisers. More information on how OpenX uses your information can be found here https://www.openx.com/legal/privacy-policy/ . The tool we use to do this is known as "Revive ad server". https://www.revive-adserver.com/
https://www.openx.com/legal/privacy-policy/
Functional These Cookies are used to run services, settings and similar activities on our websites. These services will sometimes involve a 3rd party.
Cookie Name Further details in respect of Cookie IDs What it is and why we use it Links to information about the third parties whose cookies we use
Facebook like/share datr ODEON and Facebook use these Cookies to enable you to share content via your Facebook account. More information on how Facebook uses Cookies and your information can be found here https://www.facebook.com/policies/cookies/ facebook.com
https://www.facebook.com/policies/cookies/
Facebook Connect lu, date ODEON and Facebook use these Cookies to enable you to log in via your facebook account. More information on how Facebook uses your information can be found here https://www.facebook.com/policies/ facebook.com
https://www.facebook.com/policies/
Google Login HSID, SID ODEON and Google use these Cookies to enable us to use Google Captcha on our log in pages to improve security. More information on how Google uses Cookies and your information can be found here https://policies.google.com/privacy google.com
https://policies.google.com/privacy
Twitter share button auth_token, guest_id, __utmz ODEON and Twitter use these Cookies to enable you to share content via your Twitter account. More information on how Twitter uses Cookies and your information can be found here https://help.twitter.com/en/rules-and-policies/twitter-cookies twitter.com
https://help.twitter.com/en/rules-and-policies/twitter-cookies
Google Plus ODEON and Google use these Cookies to enable you to share content via your Google Plus account. More information on how Google uses Cookies and your information can be found here https://policies.google.com/privacy google.com
https://policies.google.com/privacy
Remember my cinema ODEON uses these Cookies to help manage the content, such as images, that is displayed on our websites. More information on how Fastly uses Cookies and your information can be found here https://www.fastly.com/privacy odeon-fastly.krankikom.de
https://www.fastly.com/privacy
Google Tag Manager _dc_gtm_UA-915269-19 ODEON and Google use these Cookies to run Google Tag Manager, a tool that allows ODEON to load other Cookies and similar technologies on our websites. google.com
Youtube VISITOR_INFO1_LIVE ODEON and Google use these Cookies to track when you watch videos from Youtube on our websites. google.com
Google Maps ODEON and Google use these Cookies to run, track and analyse your use of Google Maps on our websites. maps.google.com
Maxymiser mmcore.tst, mm_pc ODEON and Oracle use these Cookies to run our Maxymiser testing tool. This tool enables ODEON to run tests on our website so that we can improve its performance. More information on how Oracle use Cookies can be found here https://www.oracle.com/legal/privacy/services-privacy-policy.html service.maxymiser.net
https://www.oracle.com/legal/privacy/services-privacy-policy.html
Selligent Site Sb_[unique identifier], sbt_p ODEON and Selligent use these Cookie to remember your visits and activity so that we can tailor messages and content to you in the future. More information can be found in the detailed "Selligent" description above. http://www.selligent.com
Functional These Cookies are used so that ODEON and selected 3rd parties can run, track and analyse ODEONS advertising activity, as well as remarket visitors and bookers on our websites.
Cookie Name Further details in respect of Cookie IDs What it is and why we use it Links to information about the third parties whose cookies we use
Google Adwords APISID, SSID, SAPISID, HSID, NID, ODEON, selected 3rd parties and Google use these Cookies to run, track and analyse our advertising on various websites. The advertising we use these cookies to track will include Google's websites, as well as other websites we advertise on. More information is available here. www.google.com/settings/ads google.com
www.google.com/settings/ads
Google Double Click APISID, SSID, SAPISID, HSID, NID, ODEON, selected 3rd parties and Google use these Cookies to run, track and analyse our advertising on various websites. The advertising we use these cookies to track will include Google's websites, as well as other websites we advertise on. More information is available here. www.google.com/settings/ads doubleclick.net
www.google.com/settings/ads
Google Remarketing APISID, SSID, SAPISID, HSID, NID, ODEON, selected 3rd parties and Google use these Cookies to run, track and analyse our remarketing advertising on Google's websites. More information is available here. www.google.com/settings/ads google.com
www.google.com/settings/ads
Bing MUIDB ODEON, selected 3rd parties and Bing use these Cookies to run, track and analyse our advertising on Bings websites. bat.bing.com
Facebook Advertising fr ODEON, selected 3rd parties, Facebook and Instagram use these Cookies to run, track and analyse our advertising on Facebook's social media websites. We also use Cookies so that we can remarket guests who visit and book on our websites. More information on how Facebook uses Cookies can be found here https://www.facebook.com/policies/cookies/ facebook.com
https://www.facebook.com/policies/cookies/
Twitter Advertising auth_token, __utmz, secure_session, personalization_id ODEON, selected 3rd parties and Twitter use these Cookies to run, track and analyse our advertising on Twitters social media websites. More information on how Twitter uses Cookies and your information can be found here https://help.twitter.com/en/rules-and-policies/twitter-cookies twitter.com
https://help.twitter.com/en/rules-and-policies/twitter-cookies
Sizmek ODEON and selected 3rd parties use these Cookies to run, track and analyse our advertising on other websites. sizmek.com/
Selligent email Sb_[unique identifier], sbt_p ODEON use these Cookies so that we can track your visits and bookings on our websites when you have come via one of our emails. http://www.selligent.com/
AdNexus uuid2, sess ODEON, selected 3rd parties and Ad Nexus use these Cookies to run, track and analyse our advertising on other websites. http://www.appnexus.com/en/company/platform-privacy-policy#choices
Youtube PREF Youtube uses this Cookie to track your video viewing behavior.
Quantcast __qca Quantcast use this Cookie to analyse and segment visitors to our websites for advertising purposes. https://www.quantcast.com/en-uk/
Bidswitch tuuid ODEON, selected 3rd parties and Bidswhich use these cookies to run, track and analyse our advertising on other websites. http://www.bidswitch.com/

© Odeon Cinemas Holdings Limited 2018. All rights reserved. Version 1.0 dated May 2018